Hey @disantis19, another user had a similar issue and it turned out to be the wall outlet power supply. Try plugging your Tidbyt into a known good USB power supply and see if that works!
Per one of the Tidbyt team, they did say one of their suppliers provided a faulty batch of these at some point. Hit them up at [email protected] and they’ll probably be able to confirm if that’s the case and help you out with a new one.