Sent an email to support yesterday, but thought I’d post it here as well in case anyone has had the same issue…I’m guessing I’m SOL on my prior app settings:
Hello Tidbyt team,
Our Tidbyt had functioned perfectly since taking it out of the box, but I awoke this AM to find it stuck in a logo loading loop, which was a first. It seemed as if the unit had reset itself overnight at some point, but it couldn’t get past the Tidbyt logo screen, so I unplugged it for a few seconds hoping that would do the trick, but it ended up making it worse in that it couldn’t even get to the logo at that point.
I then gave the small button on the back a push, and that did seem to reset the unit fully, but now it wants me to run through the initial setup again. Is there any way I can get the unit up and running again with all the apps and settings I already had in place, or do I need to remove the device from the app and add it again as if it were brand new?