I keep getting unable to connect to Tidbyt Server

Support
1

I’m trying to do the initial set up for my Tidbyt. I have a android device and get to the connecting to tidbyt server where it goes no farther.

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2

Same here. must be an outage?

3

Hey folks. No specific outage that I’m aware of here. Let me take a look and I’ll get back to you.

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4

Receiving this as well on a first-time setup today, posted my stack trace in a separate thread.

https://discuss.tidbyt.com/t/couldnt-connect-to-the-internet/1094/4

5

I was able to get it sorted. I had successfully setup the tidbyt once, then moved it to a different location with a different wifi. I reset the tidbyt and attempted to go thru the setup process a second time. I was getting hung at final setup step when connecting to the tidbyt servers. I finally deleted the iOS app and reinstalled. This allowed me to proceed. Perhaps the app is caching something?

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6

Yep uninstalling fixed it for me as well android device though instead of apple.

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7

I’ve tried this today, unfortunately with no luck. Every single other device on the network (and we’ve got a few kids) is working fine with our wifi. But I can’t get the app to talk to Tidbyt’s servers. I uninstalled/reinstalled on Android. Then tried iOS. No luck. My Tidbyt, which I loved, has been a paperweight now for a month. I’m really ticked off.