Have to reset every morning

I want to love my Tidbyt but it is causing a major headache everyday. First will not connect to office wifi (not Tidbyt fault) and the support solution is to connect to phone hotspot. Not ideal, but its a work around… every morning I come in and its stuck on “connecting…” an unplug fixed it the first day, but now nothing. Press of the button results in same thing. Long press of button now has it stuck on open the Tidbyt App. Which I do to no change.

Thoughts on how to fix? I am ordering a travel router to see if I can get that to connect to work wifi but not holding out hope.